SLI Signal Design
Define service-level indicators that match how users feel failures, then wire them into your analytics pipeline.
Latency percentiles and error rates only help when they describe the same reality your customers experience. SLI Signal Design starts with journeys — checkout, sync, query, export — and works backwards into the metrics your applications can emit cleanly.
We draft indicator definitions, burn-rate friendly windows, and naming conventions that survive schema changes. Analytics teams get a taxonomy they can implement; product and ops get a shared language for reliability conversations.
What you receive
- SLI catalogue mapped to user journeys and system boundaries
- Event taxonomy and property dictionary for reliability signals
- Sample queries and board layouts for weekly reliability reviews