Reliability Baseline Audit

Map how your apps emit uptime, latency, error, and recovery signals — then show where the metric chain breaks.

From HK$18,800 2–3 weeks
Server racks lit in a quiet data hall

Teams often track dozens of charts yet still argue about whether last night’s incident was a regression. The Reliability Baseline Audit walks your application analytics stack end to end: instrumentation points, aggregation windows, alert thresholds, and the human hand-off when a metric drifts.

We interview operators, review dashboards you actually open during incidents, and sample raw event streams. You leave with a written baseline — what “healthy” means for your systems today — and a short list of measurement fixes that unlock trustworthy reliability reporting.

What you receive

  • Inventory of reliability events and property schemas across services
  • Gap list covering missing SLIs, silent failures, and duplicate counters
  • Prioritised remediation plan with ownership suggestions